Returns & Exchanges
At Pezwaan, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return and exchange policy for all unworn items with original tags. If your purchase isn't the perfect fit, we are committed to making the resolution process as effortless as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Quality Check & Refund
Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing